Refund policy

Returns

As we are a new online platform we currently do not offer free returns, however we do offer returns within 7 days. The item must be in the same original condition, no damage, no removal of tags, or perfume smell. If we feel the item has been used of any kind we will not accept the return.

If you wish to return the item please contact us within 48 hours of delivery to begin the process.

Please email Vieloworld@outlook.com.

Refunds

We aim to refund returned items within 7-10 days.